1. Booking Conditions
By submitting the Booking Application, the Agent formally agrees to abide by PLUS Terms & Conditions set herein.
2. Deposits
If the booking is accepted, the Agent must pay, by the date indicated, a deposit of £ 50.00 for each place and each week reserved. Failing this, the places shall be automatically released with no further communication. Partial payments, payment falling short of the full amount due and/or notification of payments will not be sufficient to retain bookings.
3. Prices
All prices are exclusive of any value added or any sales tax or any other tax which may become applicable
and for which the Agent shall be additionally liable.
4. Services
In return for the payment of the appropriate fees, PLUS will provide board, tuition and free-time activities as specified in the centre description. Not included in the fees are: general expenses (except where clearly indicated ), entrance to museums and attractions, public transport, and insurance. Changes of services, facilities or dates of programmes are avoided whenever possible. On rare occasions. generally due to circumstances beyond PLUS' control, or where the bookings in a centre do not reach the minimum numbers required to viably operate it, changes may be necessary.
In these circumstances PLUS shall either offer equivalent services/facilities or refund in full all fees paid. No other claims for compensation or expenses can be considered. PLUS, nor the Agent shall be in any way liable to the client if a service cannot be supplied by reason of industrial dispute, or other cause outside their control. There is no reduction in the course fee where a course includes a public holiday.
5. Insurance
The Agent shall at its own expense obtain and maintain throughout the duration of the courses an insurance cover for public liability, event and personal injury liability to or the death of any person and any loss or destruction of or damage to property not attributable to any fault or neglect of the clients with an insurance company of repute. Copies of all such insurance policies and evidence that all premiums have been paid shall be presented on PLUS' demand.
6. Warranty & Liability
PLUS, its staff and representatives will not be liable for any loss, damage, illness or injury to persons or property however caused, except where such liability is imposed by statute. Clients must have personal insurance against medical expenses, third parties, travel insurance, including inability to attend or continue a course. .
7. Payments
At the latest, 14 days prior the commencement of the course, payments must be credited on PLUS bank account, without deduction or setoff and free from any taxes, levies or other charges or encumbrances.
If the sums due are not accredited on the date indicated, all agent's bookings are subject to immediate release and the deposit paid may be forfeited to PLUS. Any sum due for clients and/or staff booked over and above the places initially secured, or extra services requested or to be rendered at each centre, become payable on receipt of PLUS invoice.
If the Agent fails to pay on invoice within 14 days, after the date of such invoice, PLUS shall be entitled to cancel or suspend any further service services to the Agents' clients at any or all the centres allocated (without prejudice to any other right or remedy it may have)
8. Credit facilities (pay when it suits you)
If an Agent wishes to postpone payments, PLUS may extend the ordinary terms subject to the Agent providing an acceptable Bank covenant to guarantee such payments. For further information please contact PLUS administrative office.
9. Cancellation Fees
In case of cancellation, the deposit paid is forfeited to PLUS.
For places cancelled the following penalties will be levied. If cancellation occurs
- Between 30 and 14 days prior the commencement of the course: 20% of the total fee
- Between 13 days and 76 hours 50% of the total fee
- less than 76 hours or "non arrivals" 100% of the total fee
10. School regulations
PLUS uncompromisingly prohibits: illicit drugs, violence, racism, classroom disruption, dishonesty.
No drugs, tobacco products or alcohol are permitted at any centre, function or when on excursions. Clients are expected to abide by the College disciplinary regulations, and demonstrate reasonable standards of conduct within and outside the classroom. Failure to do this may result in expulsion from the course. In this event, no refunds become applicable.
11. Force Majeure
If PLUS or the Agent is affected by Force Majeure it shall forthwith notify the other party of the nature and extent thereof. Neither party shall be deemed to be in breach of this Agreement, or otherwise be liable to the other, by reason of any delay in performance, or non performance, of any of its obligations.
12. Proper Law
These Terms & Conditions are construed in accordance with the English Law. All disputes, controversies or claims shall be referred to and finally settled under the rules of Arbitration of
the International Chamber of Commerce of London by three arbitrators appointed in accordance with those
Rules, that are known and accepted by the Parties.
It is hereby agreed that the Commercial Court of London shall have exclusive jurisdiction over any judicial
proceedings howsoever related to the interpretation of these Terms & Conditions which may not be deferred to
arbitration.