Students are given pastoral care appropriate to their age, background and circumstances, and as much help as possible on legal, health and safety matters.

Our prime concern is student safety. We are committed to providing a secure environment where young students can enjoy both study and leisure time. At all our summer centres, supervision is on a ration of one adult every 7-9 students (considering the staff residing on campus and the foreign group leaders - we allow one free place every 15 paying guests ) with the exception of those centre recommended for students aged 16+.

PLUS staff team is generally made up of a Welfare Director, a Course Director, an Assistant Course Director, some Leisure Organisers and Residential Teachers.

Upon arrival at the centre, the groups have a guided orientation tour around the campus, and each student is given a "Welcome Pack" with useful information on the location, the language course, the leisure time activity programme and so on.

Later that day, generally in the afternoon or before the "Welcome party", the Welfare and the Course Director will address the students introducing the staff, the teachers, and explain the organization of their stay in terms of study course, free time activities, conduct rules, safety rules and procedure etc.

The safety of our students is extremely important which is why we ensure that Emergency exit signs are clearly identifiable throughout the buildings. Fire and safety instructions are clearly displayed in every classroom and in all common areas. A fire drill will be carried out in the subsequent days.

Students are asked to always carry an ID document and the college which they receive upon arrival at the centre with relevant address and phone emergency numbers

Quite often, a local policeman intervenes during this first general meeting to lecture on law, safety precautions, drugs, thefts, shop lifting, etc. and broadly speaking how young people may adjust to life and study in a foreign country.